Although I had to wait almost a month for delivery, the products I ordered were good quality. I did contact them through email a few times before I got a reply as well and the lady explained that they were experiencing delays due to Covid19, which was understandable. She was pleasant and apologetic and explained what was happening on their end, I appreciated that she was upfront about the delays and how much extra time it would take to receive my order.
I will most definitely buy from their online shop again :)
